Staff Engineer, QM Customer Quality Management

Calamba, Calabarzon, Philippines – ams Asia Inc

What we expect

Responsible for Quality Engineering of Process/Product Change Qualifications in course of PCNs. Develops Qualification Plan, plans and oversees execution, creates Qualification Reports.
Responsible for Customer Complaint Management, leading the 8D team. Performs failure analysis, structured problem solving, and 8D reporting. Ensures thorough implementation and effectiveness of corrective actions.
Proven ability to be part of the Task Force team in solving Customer Failure Analysis Request FARs/customer issues – drives Root Cause Analysis, Initiates and drives the implementation of containment/corrective actions
Crisis Management – Lead crisis team for major customer excursions (FARs on high-volume products); Manage and align all activities for customer excursions including EFA, PFA, root cause analysis and definition of corrective actions; Communicate results and activities to customer
Responsible for reliability assessment for suspect materials.
Provides Quality Engineering support and work with internal stakeholders to resolve quality issues at customer side and improve product quality in the field

Who we are looking for

Degree / Master Engineering in Electronics, Physics, Chemistry or Material Sciences
Experience (>8years) in semiconductor manufacturing specifically in the field Quality, Reliability and/or Failure Analysis
Knowledge of AUT standards (e.g.AEC-Q100, AEC-Q102)
Know-how of quality tools (FMEA’s and 8D reporting, IATF16949, VDA6.3 and QS9000 Quality Standards)
Excellent English (spoken and written), good presentation and customer interface skills
Excellent problem-solving skill, high self-organizing skills, and ability to succeed in a fast-paced environment; stays cool and works efficiently under pressure.
Experience or willingness to engage with international colleagues and teams

ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, color, religion, age, physical and mental abilities.

Contact

Soi Kim Kee will be happy to answer any questions you may have.

For data protection reasons, we only accept applications submitted through our applicant portal. This allows you to view the status of your application in your profile at any time.

Job details

Posting date:	2025/06/30
Experience level:	Experienced Professional (>8 Years)
Type of contract:	Permanent
Employment type:	Full-time
Work Model:	Hybrid
Business unit:	CMOS Sensors & ASICs
Organization:	ams Asia Inc
Job field:	Quality
Job ID:	21060

Bringing intelligence to light and passion to innovation

The ams OSRAM Group is a global leader in intelligent sensors and emitters. By adding intelligence to light and passion to innovation, we enrich peoples' lives. Our around 20,000 employees worldwide focus on innovation across sensing, illumination and visualization to make journeys safer, medical diagnoses more accurate and daily moments in communication a richer experience

The CSA division supplies sensors that bridge the gap between the world we live in and the digital world of machines. By converting physical signals - heartbeats, sounds, light waves - into data, we enable robots, cars and other devices to interact with people and improve our world. What drives CSA is a relentless desire to contribute to technology and have a meaningful impact on the world. This business thrives on solving complex problems and partnering with global leaders at the forefront of technological advancement. Our goal: to push the boundaries of sensor technology and empower innovators to make the world smarter, healthier and happier.

From receiving your documents to acceptance: the application process

Step 1

Job search

You have found your desired position on our job board? On this page you will find a link at the end of the position description that will take you to our applicant portal. You haven't found the right position yet and would like to send us your unsolicited application? - Simply create your candidate profile in our applicant portal. We will be happy to inform you about jobs that match your profile via our "Job Alert". Would you like to check the current status of your application? Then you can track it directly in your candidate profile under "Job applications". Our goal is to provide you with a great experience and maximum transparency in our application process.

Step 2

Online application

You simply register on our applicant portal and receive access data with which you log in. In the application form, you only have to fill out a few fields and can upload important documents such as cover letter, resume or certificates. This usually takes 5 - 10 minutes. As soon as your application has been successfully saved in our applicant portal, you will automatically receive a confirmation of receipt. The individual review of your documents by HR and the department usually takes two to four weeks.

Step 3

Phone interview

If your profile is suitable for the advertised position, we will invite you to a telephone interview.

Step 4

First personal interview

You have aroused our interest! Now we would like to get to know you personally and invite you to a first interview. In this interview, you will talk to your potential manager and the recruiter about your opportunities at ams OSRAM and your skills and professional experience. The time between the telephone interview and the first personal interview is usually one to two weeks.

Step 5

Second personal interview

If the first interview goes well for you and for us, you are on the shortlist. It is very likely that we will invite you to a further interview: Often there is a need for further clarification after the first interview, in terms of content or organization, which we can then discuss. The time span between the first and the second personal interview is usually two weeks.

Step 6

Starting out with us

We have reached an agreement and the contractual issues are settled? - Welcome to ams OSRAM! The time span between the second personal interview and the conclusion of the contract is usually one to two weeks.

Step 7

Onboarding

We look forward to welcoming you on your first day at work. With our onboarding measures we actively support you to quickly find your way in the ams OSRAM world. You will soon be able to concentrate fully on your new projects and tasks.

Staff Engineer, QM Customer Quality Management

Calamba, Calabarzon, Philippines – ams Asia Inc

What we expect

Who we are looking for

Contact

Job details

Apply now

Where you can find us

Our site in Calamba

The ams OSRAM culture focuses on variety and innovation.

Bringing intelligence to light and passion to innovation

Voices from our employees

I create light for the future of food

I create light for making the impossible possible

I create light that enables a safe driving experience

I create light for a world of new ideas

I create light to make cities smarter

Here are more experience reports

From receiving your documents to acceptance: the application process

Job search

Online application

Phone interview

First personal interview

Second personal interview

Starting out with us

Onboarding

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