Senior Key Account Manager - Trade Aftermarket
Leeds, England, United Kingdom – Ring Automotive Ltd.
What we expect
- Take full responsibility for and own the development and execution of the strategic plan within the Account portfolio, ensuring alignment with business goals while driving growth, profitability, and customer satisfaction.
- Establish & maintain relationships with the key personnel within the target organizations at all levels including Owners, Buyers, Branch & Regional Managers etc.
- Ensure effective management and alignment with internal Osram stakeholders within the ITG/S-KAM teams, fostering collaboration and clear alignment.
- Conduct regular review meetings with the key stakeholders within each business.
- Adopt an entrepreneurial approach to customer development to exploit all sales opportunities and to demonstrate the value that Ring can provide to their business.
- Negotiating contracts with key customers including preparation of professional business review documentation and agreement regarding financial aspects of a contract.
- Engage with the Product Management and Marketing Communications teams to deliver suitable promotional initiatives to support category management within the target businesses.
- Collaborate effectively with the online content manager to optimise copy and content across customer platforms, ensuring alignment with brand messaging and enhancing user engagement.
- Work closely with internal Customer Support partner / Internal NAC teams to support and provide on time delivery of information & order queries when required.
- Ensure the listing of new products within target customers to expand our range presence and increase our share of voice vs. key competitors.
- Attend Customer and Industry Trade Shows as required.
- Contribute new product and sales ideas to the wider organization and provide regular feedback on market and customer developments.
- Work closely with the Head of Field Sales to co-ordinate workouts within buying groups and ensure implementation of promotional activity at branch level.
- To achieve all sales and profit margin targets set for managed accounts, in terms of revenue growth by identifying opportunities to grow the business and enhance profitability.
- Evaluate customer risk and proactively work to avoid re-tenders/deletions that could adversely affect the company profitability.
- Ensure analysis is conducted for all promotional campaigns to assess their impact on the agreed objectives for each campaign.
- Preparation of PDR development plans for direct reports, identifying any additional training requirements
- Support internal business reporting by providing
- Monthly anticipated trading forecast that includes known and expected order book
- Key product sales forecast at part code level to demand planning and purchasing teams
- Monthly input of area/sector performance for internal board reports
Who we are looking for
- Experience of managing or working within strategic Automotive Aftermarket customers & buying groups is highly desirable, but not essential.
- Experience in managing a broad portfolio of end user products within omni channel customers (Retail, Trade, ecommerce).
- Can demonstrate experience in category management within stores & branches along with the ability to analyze and enhance the online customer journey, leveraging data-driven insights to drive sales.
- An experienced networker with the ability to build and maintain strong relationships with key stakeholders, leveraging connections to drive business opportunities and foster long-term partnerships.
- Strong communication and interpersonal skills (internal and external).
- Demonstrate a highly structured and strategic approach to managing key accounts, ensuring alignment with long-term business objectives.
- Team player who exercises tact and diplomacy in dealings with people throughout the organization.
- Experience of negotiation and influencing to a senior level.
- Excellent presentation skills – verbal, written and numerical
- Highly numerate with a solid commercial acumen.
- Self-motivator, able to operate remotely and upon own initiative.
- Positive and enthusiastic with an exceptional work ethic to deliver results.
- Able to operate and demonstrate the highest levels of integrity.
- PC literate (with high level of understating of MS Office Word / Excel / Power Point)
- High level of organizational skill regarding planning, preparation, execution and follow up.
Contact
Johanna Sieber will be happy to answer any questions you may have.
Phone: +49 941 850 2064
E-Mail: johanna.sieber@ams-osram.com
For data protection reasons, we only accept applications submitted through our applicant portal. This allows you to view the status of your application in your profile at any time.
Job details
| Posting date: | 2024/12/02 |
|---|---|
| Experience level: | Experienced Professional (>8 Years) |
| Type of contract: | Permanent |
| Employment type: | Full-time |
| Work Model: | Hybrid 100 % |
| Business unit: | Automotive & Specialty Lamps |
| Organization: | Ring Automotive Ltd. |
| Job field: | Sales |
| Job ID: | 19610 |
