-Handling of FAR (Failure Analysis Request) / Customer complaint
-Involving in line deviation management.
-Managing in PPCM (Product Process Change Management) , Review changes and identify risk assessment & determine qualification test requirement as one key team member
-Post change follow up & documentation of changes
-Handling of special clearance& Shipment halt note based on risk assessment
-Handling of RMA (Return Material Authorization)
-Lead Internal Process Audit, Product Audit
-Drive continuous improvement from daily work, review business process of Product Quality Management.
-To guild other PQE for critical cases
-To drive quality crisis of plant level