Governance

• Ensure system stability, optimal performance, and alignment with global HR processes and standards
• Support release management activities, including feature assessment, impact analysis, and regression testing
• Develop deep expertise in key functional areas such as roles and permissions, report creation and maintenance, and management of global-to-local system integrations

Operations

• Act as a Level 1/Level 2 support subject matter expert for SuccessFactors modules
• Maintain and enhance inbound and outbound integrations, as well as custom interfaces; proactively troubleshoot and resolve system failures
• Lead issue resolution by performing root cause analysis and implementing sustainable, long-term solutions

Data Management

• Ensure data accuracy, integrity, and compliance with HR data governance policies
• Perform advanced data activities, including data loads, mass updates, and data validation to support business needs