Customer Service Administrator (m/d/f)
米兰, 伦巴第, 意大利 – OSRAM S.p.A.
职位要求
- Creation and maintenance of Customer Master Data and Pricing Conditions in the ERP system (SAP) based on inputs given by Sales, to customer requirements, and according to company guidelines
- Ensure a proper and accurate customer order entry process from the different sources (automated and non-automated tools), the timely registration in the ERP system, the correctness of pricing and conditions
- Monitor the open items and timely payment of customer invoices and support to identify the root causes of delays
- Operate in the ERP system for the solution of commercial and quality claims raised by customers
- Ensure a prompt, proactive and cooperative communication with the customers by means of any tool (phone, e-mail, web tools etc.)
- Support internal Sales and external Sales Agents in own area of responsibility
所需人才
- Successfully completed business education or comparable qualification
- Minimum three years of work experience in Customer Service or Logistics
- Very good knowledge of MS-Office (especially Excel) and SAP
- Ability to work on your own initiative, good interpersonal skills
- Process and logistics knowledge to support the customers is required
- Very good written and spoken English
联系我们
Hana Krsul 将很乐意回答您的任何问题。
电话: +43 664 9665611
电子邮件地址: hana.krsul@ams-osram.com
申请截止日期：只要该工作在我们的职业网页上列出，我们就会寻找合适的候选人（欢迎所有性别）。我们期待着收到您的申请。
工作细节
| 发布日期: | 2024/07/22 |
|---|---|
| 经验水平: | 专业（> 3年) |
| 合同类型: | 正式 |
| 时间安排: | 全职 |
| 工作模式: | 混合 50 |
| 业务单元: | Automotive & Specialty Lamps |
| 组织: | OSRAM S.p.A. |
| 工作领域: | 供应链管理/物流. |
| 工作编号: | 18427 |
