你的职责
- Managing customer sample orders from order entry when needed, organizing sample supply from internal departments as well as keep contact with requestor in case to align on order and shipment.
- Support in general sample center team in cases of complex/critical sample requests or open orders. Backing escalations and follow-up actions towards organization and management.
- Coordinate shipment release and push Emergency Shipments where necessary.
- Liaison between Customer service, Sales department, Supply Chain, Traffic, Engineering and manufacturing team.
- Setup and maintain reporting analysis tools and tracking for sample status. Analyze reporting data and formulate findings and conclusions.
- Backing support which involve active communication with different groups of people from all levels of management.
- Handle Special Sample Build Request where necessary and ensure timely delivery of orders to reduce backlog and delinquent.
- Good to have LEDs semiconductor background, +ve mindset, patience, helpful and willing to learn attitude.
