Senior Staff Engineer, QM Field Quality Engineering

The objectives of this role is management and improvement of customer relations in terms of Quality in Japan.

In your new role, you are required to:

• Execute direct communication with automotive / non-automotive customers and QA teams in distributors after alignment with global Quality teams about quality matters of Sensor products
• Handle failure analysis requests from customers in close collaboration with internal global quality teams in accordance with 8D process and satisfy customer expectation by gentle explanation and communication
• Support quality documentation / Provide exact quality documents to customers like PPAP, customer's specific quality check list, qualification reports by co-work with global quality team
• Support PCN / InfoNote process execution by explanation of quality related questions to customers
• Coordinate and support customer's on-site process audits/visits in production sites
• Understand customer's quality requirements and expectations and feedback to the global Quality team
• Possible product coverage will be: Sensor IC Products (CMOS Image Sensor/ToF Sensor/Color Sensor/Position Sensor/etc.)