Take full responsibility for and own the development and execution of the strategic plan within the Account portfolio, ensuring alignment with business goals while driving growth, profitability, and customer satisfaction.
Establish & maintain relationships with the key personnel within the target organizations at all levels including Owners, Buyers, Branch & Regional Managers etc.
Ensure effective management and alignment with internal Osram stakeholders within the ITG/S-KAM teams, fostering collaboration and clear alignment.
Conduct regular review meetings with the key stakeholders within each business.
Adopt an entrepreneurial approach to customer development to exploit all sales opportunities and to demonstrate the value that Ring can provide to their business.
Negotiating contracts with key customers including preparation of professional business review documentation and agreement regarding financial aspects of a contract.
Engage with the Product Management and Marketing Communications teams to deliver suitable promotional initiatives to support category management within the target businesses.
Collaborate effectively with the online content manager to optimise copy and content across customer platforms, ensuring alignment with brand messaging and enhancing user engagement.
Work closely with internal Customer Support partner / Internal NAC teams to support and provide on time delivery of information & order queries when required.
Ensure the listing of new products within target customers to expand our range presence and increase our share of voice vs. key competitors.
Attend Customer and Industry Trade Shows as required.
Contribute new product and sales ideas to the wider organization and provide regular feedback on market and customer developments.
Work closely with the Head of Field Sales to co-ordinate workouts within buying groups and ensure implementation of promotional activity at branch level.
To achieve all sales and profit margin targets set for managed accounts, in terms of revenue growth by identifying opportunities to grow the business and enhance profitability.
Evaluate customer risk and proactively work to avoid re-tenders/deletions that could adversely affect the company profitability.
Ensure analysis is conducted for all promotional campaigns to assess their impact on the agreed objectives for each campaign.
Preparation of PDR development plans for direct reports, identifying any additional training requirements
Support internal business reporting by providing
- Monthly anticipated trading forecast that includes known and expected order book
- Key product sales forecast at part code level to demand planning and purchasing teams
- Monthly input of area/sector performance for internal board reports

Senior Key Account Manager - Trade Aftermarket

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